Contact Form

Email Help

We appreciate your business and are working hard to make your online experience with us as pleasant as possible. Please use this form to contact TapeandMedia.com and we will respond as soon as possible..

Not receiving our emails?

If you have tried to email us in the past but you're not receiving a response from us, it's possible our email replies are being blocked by your browser settings or by your internet service provider.  You might also want to check your various mail folders such as "junk", "spam" or "bulk".  This sometimes happens to commercial email even when it's legitimate, like email from our customer support department or automatic order status notification emails.  This is especially true if your ISP is Earthlink or Verizon.  If you think this is happening to you, consult the help section of your email program and see how to relax or open up the settings that filter or block email that you receive.  Or contact your internet service provider for advice on loosening your email filter settings.  Once you've done that, email us again and we'll gladly answer your question again. If you still don't receive a reply, email us again and ask us to telephone you.

By Mail

You can contact us by Mail by writing:

TapeandMedia.com, LLC
3709 Promontory Pt Dr, Suite 200
Austin, TX  78744

By Phone or Fax

You can contact us by phone by calling 877.938.0901 (toll free within the Continental U.S.).  Our fax number is 512.448.0708.

Send us An Email

Your Name: Your Email Address: Subject: Select a SubjectWhere Is My Shipment?Cancel My OrderShipment Was Damaged Or DefectiveI Ordered The Wrong ProductI Was Shipped The Wrong ProductI Need To Return An ItemOther Questions Or Comments Order Number: (optional but very helpful) Question: Enter number from image