Who We Are
Started in 2000 as a small family-owned business in the basement of our Redding, Connecticut home. Thanks to your business and support; we are the same family-owned and operated small business today!
Our mission is to provide you with an outstanding customer experience. The personal service we want in our lives we want to give to you. When you call us during business hours a person will answer the phone! Responsiveness is important to you and to us.
You can trust TapeandMedia.com to provide the technology solutions you need. We strive to exceed your expectations of an online shopping experience. As our business grew, we opened an office and warehouse in Austin, Texas. To provide you the best service we have staff in Connecticut and San Antonio. We have agreements with more than 10 regional warehouses located throughout the United States to expedite your products' delivery.
Our Business Philosophy
Selecting the ideal solution for your business is as crucial as choosing the right provider. We recognize that as a customer, you seek not only quality and reliability in products at fair prices but also a trustworthy partner. A partner who offers impartial advice and collaborates with you to address any challenges that arise. Our goal is to be that reliable partner you can consistently count on. Our principle is straightforward: We treat our customers as we would like to be treated ourselves.
We Value Your Opinion and welcome your suggestions!
Did the product you purchased meet your expectations? Your reviews and ratings are very important to us and to other customers! We use them to evaluate the products we sell, improve our customer service and customer experience!
We highly appreciate your opinions and suggestions! Did the product you bought live up to your expectations? Your feedback and ratings are vital to us and to other customers. They help us assess our products, enhance our customer service, and overall customer experience.
Please help others to make more educated decisions and help us be our best by taking a few minutes to review your purchase! Please let us know your thoughts.
Thank you for your business!