We are an essential business and will remain OPEN during this COVID-19 crisis. (No walk in customers allowed.)
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TapeandMedia.com - LTO Tape | RDX/RD1000 Cartridges | External Hard Drives | HP Toner
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How To Contact Us
  • Telephone
  • 877.938.0901 (Toll Free in US)
  • 512.380.1320
  • Fax: 512.448.0708

  • Our Address
  • TapeandMedia.com LLC
  • 1611 West 5th Street, Suite 441
  • Austin, TX 78703

  • By Email
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Hours of Operation
  • 8:00 AM - 5:00 PM Central Time
  • We are Closed on Major US Holidays
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We accept Visa, MasterCard and American Express
We accept PayPal

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Free Shipping on Orders $500 and Over Free Shipping How do I take advantage of free ground shipping?
  1. Place eligible* Tapeandmedia.com items in your cart totaling $500 or more
  2. Proceed to checkout
  3. Select "Standard Ground" as your shipping method
  4. Continue to checkout
  5. Complete your order and enjoy FREE Standard Ground shipping (delivery time should be 1-6 business days)
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Free USB Drive on Orders $300 and Over Free 1GB USB Drive

Features and Benefits

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Are You Shipping to California?

Unfortunately, we are unable to ship this product directly to an address in California due to California sales tax issues.

Customers shipping to other states are not affected.

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Would you like to be notified when this product is back in stock?

Just enter your email address and we will send you a notification when this item becomes available.

We will not share or sell your email to anyone. We also hate spam!

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What Credit Cards Do You Accept?

We accept Visa, MasterCard and American Express
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Do you accept payment by Wire Transfer?

Yes, we do accept payment by Bank Wire Transfer. In fact, we require orders shipping outside of the US to be paid by Wire Transfer. Please contact us for more information.
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Do you accept payment by PayPal?

Yes, we accept PayPal. Unfortunatly it is not automatic. Please contact us and let us know the products you want and the address you want to ship to. We will then email you a PayPal request for money.
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Do you accept orders for payment by COD (Cash On Delivery)?

No, we do not accept COD orders.
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Do you payment by Money Order?

Yes, but we only accept Money Orders that are purchased from the US Postal Service.
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What states do you collect State Sales Tax?

We collect sales tax on orders shipped to any state which requires that local sales tax be added to the order total on remote purchases, including any shipping charges.

If you are Tax Exempt, please fax or email us the proper exemption form.
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I want to use my companies UPS or FedEx Account - Can you do this?

In most cases we can. Please enter the account number under "Special Instructions" section on the checkout page along with the words "Please use my UPS (of FedEx) account. Account numbers will be verified with UPS/FedEx and then shipping cost will be removed. (Only available in the U.S.)
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What if I have a warranty or repair claim?

All items sold by TapeandMedia.com LLC are warranted solely by the manufacturer. All items needing repair should be sent to the manufacturer directly for service.

TapeandMedia.com, LLC. will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. TapeandMedia.com, LLC's liability is limited to the monetary value of the merchandise.

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