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Healthy Server Offsite Backup Preferred Partner

Healthy Server
Your fully managed onsite and offsite backup

TapeandMedia.com has partnered with Carroll-Net and is offering Carroll Net's "Healthy Server" Three-Way Backup System. ` With Healthy Server your data gets backed up to a free Backup Server (installed at your location). Additionally, you get daily backups to the cloud (Caroll-Net's U.S. Based Datacenter) and a backup to archive. You can backup Unlimited Servers, Workstations and Laptops and pay only for the data you store online. Carroll-Net engineers will monitor your backups and correct problems even before they happen.

The Healthy Server uses Carroll-Net's patented CncOp™ Technology (pronounced sink-up). It's a differencing engine that can perform an offsite backup sending only block level changes. This makes it possible to perform a FULL backup over your internet connection to the Carrol-Net Datacenter.

Interested in Healthy Server or a Free Trial?
Give Carroll-Net a Call: 888-432-1638

Healthy Server Pricing

Features & Benefits

Features and Benefits

  • Each client receives a Free Backup Server with Carroll-Net's powerful, patented block level backup built in, which provides reliability and speed where it matters.
  • Free Healthy Server upgrades and lifetime replacements. Your server grows as your business grows.
  • Automatic onsite AND offsite backups so you can recover your files from wherever you are.
  • Free onsite revisions using Volume Shadow Copy means you can go back to previous version without going to the Internet and recovery is fast.
  • Healthy Server is ready to backup your entire operation: Windows, Linux, Mac's, even Mainframes. A single solution for all your backup needs.
  • Your backups are stored in the United States and fully managed by Carroll-Net engineers. This saves you time and frees you to focus on what's important to your business.
  • LoJack® Theft Protection embedded in your Healthy Server.
  • Customizable retention allows precise control of your cloud storage.
  • HIPPAA Compliant
  • Free 30 Day Trial
  • Unlimited Servers, Workstations and Laptops
  • Unlimited Support from within the United States
  • No long term contract
  • Service backed by over 20 years of experience.
  • More than backup -- we offer Disaster Recovery consulting and other services. consulting

Backup Features

Free Onsite Snapshot
Each Healthy Server performs daily snapshots using Microsoft™ Volume Shadow Copy. Customers tell us this is an excellent feature — knowing their snapshots are easily browseable from their network. The Healthy Server uses unallocated disk space, so there’s no charge for free onsite snapsho

Embedded LoJack Theft Protection
To protect the server from theft, each Healthy Server is equipped with LoJack™ Theft Recovery. If a server is ever stolen, law enforcement will track the thieves. The technology works, even if the thieves try to disassemble the server. And each server is equipped with a data shredder, which enables Carroll-Net to remotely erase customer data from stolen equipment.

Carroll-Net Monitoring and Management
An onsite Healthy Server provides Carroll-Net engineers with a reliable monitoring station from which they can ensure your network and backups are working correctly and even take proactive steps to fix issues before they become serious.

CncOp™ Block Level Backups
Carroll-Net’s patented CncOp™ Technology (pronounced sink-up) is a differencing engine that can perform an offsite backup sending only block level changes. This makes it possible to perform a FULL backup each night over the Internet to a Carroll-Net Datacenter. (US Patent No: 7668880)

CncOp is able to scan a file and compare it to a previous backup and transmit only those changes. For example, say you had a 20 slide presentation and today you added a new slide. CncOp would detect the change and only send the new slide. This means CncOp backups are fast.

Customizable Retention Policy
Let’s face it, not all data has the same value to your business. There are some items with very limited usefulness — and others that are the jewels of the organization. That’s why we give customers the ability to precisely control their cloud storage.

Each backup job has a retention setting which you can use to set its expiration. Any files changed or deleted will stay in your backup storage until its expiration before it’s removed. Keep previous revisions for a single day or forever. You have full control over retention.

"Encrypted Wire" Backups
Sending data over the Internet can be risky business. Threats from hackers and competitors are scary stuff. That’s why all our customers receive “Encrypted Wire” technology with CncOp. The embedded SSL/TLS encryption, ensures all data sent over the Internet is completely safe from prying eyes.

For added security, all Internet communications employ MD5 based HMAC security. This prevents so called man-in-the-middle attacks, further securing your data from interception and tampering.

Operating Systems We've Tested
We know the importance of supporting customers without asking them to change, so our attitude is if it’s networked, we’ll come up with a way to back it up. Here’s a list of customer operating systems we back up today: Windows XP/Pro/2000/2003/Vista/2008, Linux, FreeBSD, Solaris, RS/6000 AIX, Novel 4.x/5.x, Mac OS-X, AS/400.

Occasionally, we’re asked to come up with ways to backup customers using alternate protocols. Here’s a list of alternate protocols we use with customers today: CIFS, NFS, HTTP/HTTPS, RCP/SCP, FTP, WebDAV and Rsync.

Unlimited Filtering
Some users seem to never cleanup old files. Ten year old pictures of family gatherings, hundreds of iTunes & YouTube downloads and every conceivable Internet program seem to find their way into their personal storage. If you’d like to stop all this from causing swollen backup times, we’ve got the solution — regular expression filters. You can write your own filters, or if your a Healthy Server customer just tell us what you want to exclude and our engineers will write the filters for you.

Deep Path & Long Filename Backups
Gone are the days of 8 character file names. Modern file names are often the length of full sentences. CncOp takes full advantage of cutting edge Unicode technology, and will backup long and deep paths — up to the NTFS™ 6.0 limit of 32,767 characters. And because CncOp uses Unicode, character sets like those used in Chinese and Japanese based computers are no problem either.

64-Bit File Size Backups
If predictions about computing teach one lesson, it’s that big is never big enough. To handle off the scale growth, CncOp backups are designed to handle files sizes up to 64-bit’s. That’s 16 exabytes of information in a single file.

Optional Bandwith Limiting
By default, CncOp will send backups offsite as fast as your Internet can handle. But there are times you may want to limit how much of your Internet bandwith your backups take. For these times, CncOp supports an optional speed limit. You tell CncOp how much bandwith to use and it will stick to this limit.

Executive Backup Scheduler
For backups you can rely on, Carroll-Net provides an executive backup scheduler. It ensures customer backups happen on-time, and every day without fail. And its expressive configurability can capture an unlimited range of schedules: hourly, daily, weekly even yearly backups. If you need them to happen on time, the executive scheduler will get it done.

Automatic Software Updates
Your CncOp software comes with an optional software updater. If enabled, it will check each hour for new CncOp software and if a new releases is available it will automatically download and install updates. This keeps you up to-date with the latest technology and security enhancements.


System Requirements for Backup Server

  • LAN connection to your network. Can be 10/100 or 1GB Ethernet.
  • Power (connected to UPS)
  • Dimensions of Backup Server: 15.65" x 4.59" x 14.25" (H x W x D)


Pre-Purchase Questions

1. Is there a fee for the onsite server?

No. The Backup Server from Carroll-Net is free. And it’s warranted for the life of your subscription. If there’s ever any trouble, Carroll-Net will replace it free of charge.

2. How can I get a free trial?

You can get a free 30 day trial by contacting us toll free (888) 432-1638. If you’re not completely satisfied, just return the system at the end of your trial and you owe nothing. Or keep it and only pay for what you use.

3. How can I get support?

As a Healthy Server customer, you get free, unlimited support. Just call our support staff at (201)488-1332. If you prefer email, send your support requests to support@carroll.com

Backup Questions

1. How does the backup work?

You get Carroll-Net’s patented Three Way Backup™; automatically on your site nightly, remotely to our site nightly and then archived at our datacenter.

Here’s how it works. We’ll do the backing up of your data files nightly at your site and at our Datacenter, then we archive the data.

Should your server crash, your data will be available to you immediately from the Carroll-Net server we locate at your office

Should the worst happen and you are prohibited access to your offices, you will have access to all of your data that is stored at our Datacenter. You can restore directly over the Internet, or ask us to overnight your data on a hard drive.

2. Will backups overwhelm my Internet?

Carroll-Net’s patented backup engine has technology embedded to only transmit changes. This technology ensures the smallest most compressed transmission possible.

For those instances where clients have many large changes, the Healthy Server has optional bandwidth filters. At your request, we’ll activate this filters to make sure your backups never overwhelm your Internet.

For your first backup (the so called “seed” backup) we offer clients a free backup to hard drive, which can be shipped postal delivery. Once the hard drive arrives in our Datacenter, a quick sync will bring everything up to-date, and from then, only nightly changes need to be sent over your Internet.

3. How long can I keep my backups?

Retention is 100% within your control.

Unless instructed, Carroll-Net backups will default to 90 days of changes and deletions. That means you can retrieve a deleted or changed file up to 90 days. And only after a change is older than that will it expire from your backups.

You can adjust this retention to as long (or as short) as you require. And retention is a feature of each job, so you can get very fine grained with your retention policy.

4. Can I archive my backups?

Any backup that you plan to keep unchanged is called an archive. This can be a convenience if you’d like one last backup before you retire an old server.

To archive you backups, each job has a Suspend option. Once suspended, the CncOp scheduler will stop running the job (but of course you can still run it by hand if you choose).

You can also set the job retention to zero, which means to never expire old backups. This will be useful if you plan to periodically run the job by hand, but want to ensure old backups are never expired.

Restore Questions

1. How can I do restore?

Restores are a snap. Just connect to your Healthy Server using the supplied password and copy the data back to your server.

If you need backups from the past, right click a folder and select Restore previous versions.

If what you want is older than what’s available on your Healthy Server, just surf over to your Cloud Control Panel and click on Restore. You can restore a single file, a folder or an entire server. You can even ask for the restored data to be shipped to you on an external hard drive.

2. If my building has a disaster, how do I get my data and how fast?

Just contact us on our support at (201) 488-1332. Let us know the format you’d like, and we’ll recover your data and express ship it to you overnight.

3. Can you help protect us from crypto locker virus?

Absolutely. Your best defense against the crypto locker virus is to make sure you have a solid backup. If infected, just restore from last nights backup.

Security Questions

1. Where is client data stored?

All backups are sent to one of Carroll-Net’s Datacenters. All Carroll-Net Datacenters are located within the continental United States. Your data never leaves US borders.

2. How is client data encrypted?

Data is always encrypted when it moves across the Internet using SSL/TLS encryption.

The data is not encrypted on your Healthy Server. The reason is simple — if we encrypted the backups, then there is always a risk of a lost key. Without the key, a customer would be blocked from accessing their own data.

Once the data arrives in a Carroll-Net Datacenter, it is stored in our proprietary file system containers and is secure from unauthorized access.

3. Who has access to client data?

Only a limited group of Carroll-Net’s employees will ever have access to your data. Each have passed background checks and have signed both confidentiality and code of conduct clauses in their employment agreements.

Each Carroll-Net employee with access to client data is also a US citizen or a green card holder with legal alien status, living in the United State permanently. And each takes part in our annual cyber security audit.

4. What do you monitor?

Carroll-Net has three categories of monitoring:

First, we monitor your organization’s servers. We check them several times a day to make sure they are accessible. If we detect a problem we’ll contact you, and help you to recover.

The second category of monitoring is the Healthy Server itself. We check it continuously to ensure it’s functioning correctly, and has enough resources to complete a backup. If it doesn’t, we’ll analyze the trouble and automatically initiate repair or replacement.

And the Third category of monitoring is your Backup Jobs. Your backup jobs are logged, monitored and scanned by our Backup engineers. Anything goes amiss, and we’re investigating the cause and running the jobs by hand. If we detect a problem in your network, we’ll even call you to explain the problem and help you resolve it.

There is no charge for monitoring and all Healthy Server repairs or replacements are free of charge

5. Is Healthy Server HIPAA compliant?

Yes. Healthy Server is fully compatible with the Business Associate provisions of HIPAA. Contact our sales staff for more details at (888)432-1638. We will execute a copy of our Business Associate Agreements for your compliance binder.

Setup Questions

1. Is there software to install?

Healthy Server customers do not install any software. Our backup model is pulled backups. The software driver is the healthy server itself, and each night it pulls the backups from the client’s servers. These backups are then sent up to the Carroll-Net Datacenter in a consolidated fashion.

2. Is it rack-mountable?

The Server can be rack mounted using a shelf or tray. We recommend the 13” Relay Rack Shelf (part number 2USHL-020HALF-13V)

Looking for Business Class Backup for your Computer or Workstation?
Try Healthy Workstaton!

  • Business Class Cloud Backup Solution
  • Multi-Platform Support - Windows, Linux, FreeBSD, Unix,...
  • Free open source backup agent.
  • No long term contract.
  • Only $9.95/month for up to 100GB ($0.10/GB over 100GB)
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