Welcome CTX Digital customers! CTX Digital is now part of TapeandMedia.com.
TapeandMedia.com is a small, woman owned business located in Austin, TX. Our company was started in the owners' basement in 2000 in Redding, Connecticut. In 2003 we moved to a warehouse in Danbury, CT and then in 2005 we expanded and opened an office and warehouse in Austin, Texas. The Danbury warehouse is now closed but we still have staff in Connecticut.
While our main office and warehouse is in Austin, Texas, we have arrangements with more than 10 regional warehouses located throughout the United States. Often we will drop ship your order from one of the regional warehouses in an effort to expedite delivery. We do our best to make certain that you receive all the items you ordered as quickly as possible. Please keep in mind that occasionally we may split your order into multiple packages from different warehouses.
We can ship to virtually any address in the United States and it's Territories. We also ship to APO/FPO addresses. Other than these, we do not ship outside of the United States.
Did the product you purchase meet your expectations? About 21 days after your purchase, we will send you an email asking that you review and rate the product(s) you purchased. Your review and rating is very important to us and to other customes. We use your rating to evaluate the products we sell.
Finding the right solution for your business is one thing, making sure you obtain it from the right supplier is another. Most customers want good, reliable products from a supplier at fair prices. Customers also want a partner that will provide unbiased advise and work with them to solve problems if they ever arise. We strive to be a business partner that you can depend on. Our credo is very simple:
Treat our customers the way we would want to be treated.
Call us during business hours and we'll answer the phone. We do not use automated attendants or call centers. Our business hours are 8:00 AM - 5:00 PM Central Time.
We bring our dogs to work. If you call in, occasionally you may hear a bark in the background - we hope you don't mind. Ted and Sally belong to the owner. Ted is a Wheaten Terrier and Sally is a Basset hound.
At TapeandMedia.com we take security very seriously. From credit card information to the personal information of our customers, we are diligent about protecting your privacy and your personal information. Additionally, we do not store credit card information on our website after your transaction is completed.
TapeandMedia.com is Payment Card Industry (PCI) Compliant and entirely committed to providing the safest possible online shopping experience to our customers.
We contract with a 3rd party to scan of our website and test for possible vulnerabilities that could directly affect online purchases and the sensitive information provided by customers.
Our servers are protected by a firewall and intrusion detection software.
Secure Socket Layer (SSL) - Whenever you login, register, or enter private information, such as credit card data, ensure your browser is communicating with the server using SSL.
TapeandMedia.com is environmentally focused and we do our best to pack and ship using recycled packing materials.
We offer all our customers free recycling on all of their printer toner and ink cartridges - even if you did not buy from us. Please take advantage of our Free Ink and Toner Cartridge Recycling program.
Orders of $500 and over ship free by Standard Ground (see exceptions below)How do I take advantage of free ground shipping?
Are You Shipping to California?
Unfortunately, we are unable to ship this product directly to an address in California due to California sales tax issues.
Customers shipping to other states are not affected.Close ×
The Good News - TapeandMedia.com is not affected by the Heartbleed Bug!
TapeandMedia.com does not use OpenSSL.
What is the Heartbleed Bug?
Heartbleed is a security flaw in certain versions of an encryption tool called OpenSSL that was being used by about two-thirds of Internet servers when the bug was disclosed Monday. Researchers at Google and Codenomicon, a cybersecurity company, nicknamed it Heartbleed — having to do with the bleeding of sensitive data from servers. The bug allows hackers to scoop out protected data from servers that are hosting websites.
What Should You Do?
If a webiste you use was affected by Heartbleed, wait until the company makes the update before changing your password. Not sure if the service is affected? Now is a good time for you to create strong passwords that use uppercase, lowercase, numbers and special characters.Close ✖