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Answers:
• Do
you ship to all 50 states?
Yes. We ship to all 50 states. We also ship to APO/FPO
addresses, Puerto Rico and all US Territories serviced by USPS
Priority Mail.
• How
soon after I place an order will it be shipped?
During the week, orders received before 5:00 PM ET will be shipped
the same business day. Orders received after 5:00 PM on Friday
will be shipped on Monday. If you need an item rushed to you,
please call us @ (877) 938-0901 and we will do our best to
accommodate you.
• When should I
receive my order?
It depends on the shipping method you select.
USPS Priority Mail should reach anywhere in the 50 states within
2-4 business days.
Next Business Day Afternoon arrives before the end of the day on the next business afternoon.
Next Business Day arrives the next business morning in most places.
2nd Business Day arrives in two business days.
3rd Business Day arrives in 3 business days.
UPS Ground usually arrives in 1-5 business days. While our
main office and warehouse is in Austin, Texas, we have
arrangements with more than 10 regional warehouses located
throughout the United States. Often we will drop ship your order
from one of the regional warehouses in an effort to expedite
delivery. We do our best to make certain that you receive all
the items you ordered as quickly as possible. Please keep in
mind that occasionally we may split your order into multiple
packages from different warehouses.
• I
don't see the item I want online, do you have other items?
We have over 1,000 items in stock. Please email us and tell us the item you need and we will
get back to you with the price and if we have it in stock.
•
Do you have a
minimum order amount?
No, we do not have a minimum dollar amount for orders. Keep
in mind that some items have minimum quantities.
• What about
international orders?
We are currently only shipping within the United States and its'
territories. We do ship to APO/FPO addresses by USPS
Priority Mail.
• Can I call you
on the telephone?
Absolutely, our hours are 9 AM to 6 PM Eastern Time Monday through
Friday and the toll-free number is (877) 938-0901. If it is after
hours, weekends or holidays, please leave a voice message.
•
What is the difference between
CD-R/RW and Audio CD-R/RW?
Once you've completed the recording process on a home recorder or a
PC, a disc will play either in a PC or any other CD player. In blank
form, though, PC data discs and CD-R (or CD-RW Audio) audio discs
are very different, and it's important to choose the right one. CD-R
and CD-RW discs for home recorders incorporate the Serial Copy
Management System (SCMS), a technology that gives the recording
industry a way to share royalties from copied music and to prevent
widespread digital copying (You can only make one digital copy of a
CD. Copies of copies are analog copies and not perfect replicas of
the original). You pay for SCMS in the form of higher blank disc
prices. PC data discs don't incorporate SCMS and are less expensive.
Home CD-R recorders will only record onto blank discs that
incorporate SCMS technology. Those discs are labeled "for music,"
"for audio" or "for consumer use." If you try to record a cheaper
CD-R data disc (for PCs) in a home CD recorder, you'll get an error
message indicating that the recorder won't read the disc.
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